So the Big Blue Bus raised their fares (in strange and inscrutable ways that don't actually affect me financially) and in the process they decided to invalidate all existing Little Blue Cards and have everyone get new ones. All at once.
Not surprisingly, this has not worked out well. The main library ran out on the first day of availability and because the people at the bus office are stupid and lazy, they likely won't have new ones until Thursday. Expect those to go quickly with another new supply not there until Monday. Because apparently, the fact that there would be above-average demand for new cards didn't occur to anyone at the bus office.
The employees at the bus office, I found to be rather rude and uninterested in doing anything other than defending their laziness on this front. "We have four libraries and UCLA to keep stocked," one said. And yet, they can't even make sure that the library that's FOUR BLOCKS AWAY has cards.
I had intended originally on using just one free ride this week since I like the idea that I'm putting money into public transit with my fares, but after this experience, I'll use all four free rides as a big fuck you to the people at 7th and Olympic.
Hey Big Blue Bus people, next time you pull a stunt like this, let me suggest doing the following:
- Keep your office open late for the first couple weeks of transition
- Make the new cards available before the changeover
- Be proactive about keeping the libraries stocked with cards, maybe even have some temporary distribution locations, like, say, a cart on the promenade
- Design things so that it isn't a forced all-at-once transition of cards... there's no reason that there can't be at least a week's overlap of new and old cards.
NP: "Coda Requiem," Robert Fripp,
Rhythm And Brews, Chattanooga, February 27, 2006WC: 48,842, ECD: 20 Jul 2007.